Eduardo E. Flores Cruz

Pursuing Master of Science in Applied Computer Science

Fairleigh Dickinson University, Vancouver, BC, Canada

Advanced Computer Programming Specialization

Courses: Database Systems, Software Engineering, Operating Systems, Computer Algorithms, Data Structures & Algorithms, Systems Programming, Computer Game Programming, Shell Programming, Advanced Applications Development, Programming for the Internet, Java Programming

Specialization In Management Information Systems (GIS)

Instituto Tecnologico de Santo Domingo, Santo Domingo, Dominican Rep.

Courses:Strategic Planning of Technological Info., Management of Operative Continuity & Disaster Recovery, Technology Information Audit, Client Relations Management, e-Business: e-Commerce, Commerce Management, Design & Organizational Behaivor, Math Analysis for Decision Making, Information Technology & Communications, Business Intelligence, Information Technology of Project, Government of Technology of Information.

Engineer in Informatics

Universidad Tecnologica de Santiago, Santo Domingo, Dominican Rep.

Courses: Computer Logic, Programming, Operating systems, Database, Computer Architecture, Artificial Intelligence, Computer Graphics, Engineering Software, Mobile Device Programming, Communication & Networking, Softwate Quality Assurances (QA), Informatic Security, etc...

Head of Division of Systems Development and Implementation

Direccion General de Presupuesto, Santo Domingo, Dominican Rep.

Orchestrated the development, deployment, and coordination of scalable applications, leading to a remarkable 95% increase in user experience.

• Led the initiative in spearheading the creation and maintenance of RESTful APIs integrated into an in-house ERP System.
• We successfully developed APIs for modules including Human Resources, Performance Evaluation, Occupational Health, Hiring, and more, which streamlined data flow, enhancing system efficiency and user experience.
• Led end-to-end development and rollout of an ERP system at DIGEPRES. Optimized HR, Finance, and Economic workflows, boosting inter-departmental productivity.
• Achieved a 95% reduction in paper usage through the automation of processes for requesting vacations, permits, medical licenses, etc.
• Through automation, we achieved an 80% streamlining in the processes of personnel hiring, new employee intake, and re-entry. We reduced the time for the hiring process and updating of employee data from 45 days to 3.
• Coordinated the creation of more than 150 reports for various internal modules.
• Implemented over 35 KPIs in dashboards.

Web Programmer

Direccion General de Presupuesto, Santo Domingo, Dominican Rep.

Agile practitioner adept in Scrum methodologies, consistently achieving 95% sprint task completion. Committed to delivering high-quality code, fostering teamwork through code reviews, and enhancing project success. Collaborative with Project Managers to design effective solutions, and skilled in producing user documentation enriched with UML diagrams. Led 80% of institutional ERP analysis and design, and innovated a Cafeteria Management System, reducing paper usage by 90%.

• Worked in scrum process attending daily stand up and completing at least 95% tasks in sprints.
• Consistently delivered high-quality code, contributing to improved project outcomes. Actively engaged in code reviews, enhancing team collaboration and ensuring software excellence.
• Collaborated closely with Project Managers to design solutions, contributing to successful project outcomes.
• Produced comprehensive user documentation featuring UML diagrams and insightful reporting.
• Creation and documentation of 80% of the analysis and design of the institutional ERP system.
• Developed a Cafeteria Management System (employee lunch) using a kiosk, leading to a 90% reduction in paper usage and human interaction.

Software Engineer/ Integration Specialist

EIKON, Santo Domingo, Dominican Rep.

Install, configure, and deploy software applications, ensuring seamless integration with infrastructure, and provide comprehensive documentation for user assistance.

• Implementation of 7 HR projects in a period of 1.5 years.
• Migration of at least 7,500 employees and more than a million records from Excel to SQL database.
• Creation of documentation for at least 15 processes and user manuals for different modules.
• Managed seamless integration of new customer-requested modules, ensuring smooth production start-up and exceeding client expectations.
• Optimization and improvement of query speed refined to 50% in views and stored procedures.

Integration Specialist

Grupo FIGS, Santo Domingo, Dominican Rep.

Experienced professional with a proven track record in optimizing client experiences through tailored product solutions and seamless software implementations. With a background in audit, customization, and installation, I specialize in guiding clients through the entire engagement lifecycle. My expertise lies in collaborating with clients to comprehend their unique requirements, customizing products accordingly, and ensuring smooth installation processes.

• Audit and assess the client's company to see how we can best customize the product.
• Customize the product based on the client's requests.
• Install the software.
• Install company software suite at customer sites.
• Inspect changes before customer performs user acceptance testing.
• Handle customer User Acceptance.
• Coordinate with customers to resolve issues.
• Handle customer request priorities.
• Configure changes and upgrade software systems.
• Load baseline security data to Client database.
• Take client engagement through lifecycle.